Tracking for orders

MMPR Team2022-08-04T09:49:36+10:00

When your orders are fulfilled, a tracking number will be provided. You will receive notifications of the tracking.
In some cases, you may not receive them please do contact us for the tracking details.

Cut-off times as same day dispatch

MMPR Team2022-08-04T09:44:14+10:00This is the standard cut-off time that can guarantee same-day dispatch but we do provide extra helps if you need urgent shipping on the day. Australia Post Standard/Express: 4 pm Star Track: 2 pm Courier Please: 2 pm Please place an order and paid by these times AEST (Monday to Friday except public holidays) your order will be dispatched via your selected freight method the same day. All orders will be dispatched on the next business day if you paid after these times. Some stocks will need extra time to be prepared/handled for proper shipping requirements, we will notify you at the earliest time if your order is out of stock or will be delayed in shipping. Please make sure you have the correct contact number on file.

For pick up orders at our showroom/warehouse

MMPR Team2022-08-04T09:45:24+10:00We open Monday - Friday: 9 am - 5:pm except on Public Holidays. For on-site pickup, you must finish your order and pay online 1 hour in advance so we can prepare your orders. You may have to wait outside of our warehouse due to Covid 19 lockdowns.

Payment methods we accept

MMPR Team2022-08-04T09:46:25+10:00

• Paypal
• Credit Card
• Bank Transfer
• EFTPOS
• Cash

To return faulty items

MMPR Team2022-08-04T09:47:49+10:00To speed up the process of RMA, please kindly check our stamps on the faulty items before sending them back if you send the wrong items back you may have to pay the postal fee and handling to post them back to you. Before sending faulty items back, check their physical conditions, if they are physically broken / ripped / bent / cracked they will not go thru the RMA process Put individual items in bubble wrap or as best keep them in the same condition while it got transported back to us. If we received them broken then they will not be qualified for RMA Do include the original invoice for those faulty items, so we can credit you the correct money. You will have 2 options, 1 is to collect store credits to use in the next orders, or 2 to exchange for another same item. We will get back to you after the RMA is done. The standard time to process an RMA after we receive it is 5 working days. This may be extended due to Covid 19 situations.

To use store credit / Gift Cards / Vouchers

MMPR Team2022-08-04T09:50:00+10:00When you receive our store Gift Cards or Vouchers, you can enter them at check out and the balance will be updated. We do not have access to the Gift Card and Voucher, so if you may lose them please contact us to generate new ones.