General Return and Exchange Policy

We would like to be your preferred partner for smart device accessories and repairs by delivering the best advice, service, and convenience – at competitive prices. If you are not fully satisfied with your purchase, let us help you with an exchange, refund or other services.
You can return the product(s) within 28 days of purchasing the product for an exchange or a full refund. Simply bring the product to us with all contents and packaging, tax invoice or proof of purchase, and we will process your exchange or refund.
However, Smart Station offers the 14 days’ change of mind exchange policy to give customers a great service experience from Smart Station.
If the product is not in a good condition (un-used, packed, no damages or accidents), the offer will not be accepted.